Solutions by tier

One core. Three vantage points.

UmrahCore is a single sealed platform seen from three positions of responsibility — the Master who owns the operation, the Resellers who extend it, and the Agents who face the pilgrim.

The distribution model

A hierarchy that mirrors real Umrah distribution

Most travel software assumes one company selling to one customer. Umrah and Hajj rarely work that way — packages flow from a licensed operator through regional resellers to street-level agents before they ever reach a pilgrim.

UmrahCore models that flow natively. Each Master owns a sealed tenant. Beneath it, Resellers and Agents operate with cascading permission ceilings: nobody can ever grant more access than they hold themselves, and siblings can never see one another's bookings, prices or notes.

Master

The licensed operator. Full catalogues, full finance, full visibility across the tree.

Reseller

A branded business of its own — with its own markup, its own agents, its own identity.

Agent

The pilgrim's point of contact — quoting, booking and collecting with total sibling privacy.

For Masters

Run the whole operation from one plane

As a Master you own the sealed tenant: every catalogue, every departure, every ledger. You decide what each Reseller may see and do, and the platform enforces those ceilings everywhere — screens, APIs, exports.

  • Build packages once from five catalogues — flights, hotels, transport, visas, meals — and distribute downward.
  • Automated markup pricing: cost × (1 + markup %) + fee, snapshotted onto every booking.
  • Three-ledger finance — pilgrim receivables, inter-tier settlements and supplier payables with gap-free numbering.
  • A KPI dashboard, occupancy heatmap calendar and a ranked needs-attention worklist across the entire tree.
  • Per-Master currency, branding and even per-Master factory reset — your tenant is genuinely yours.

Master overview — this season

Active departures14
Bookings across tree2,480
Supplier payables dueSAR 412,900
Needs attention9 items

Reseller network

Al-Noor TravelActive
Madinah Gate ToursActive
Safa JourneysSuspended

For Resellers

Your brand on the door. Their engine underneath

A Reseller on UmrahCore looks and feels like an independent platform — your logo, your colours, your commercial identity — while inheriting the Master's operational backbone.

  • White-label branding from day one: pilgrims and agents see your business, not the platform.
  • Stack your own markup on inherited packages; your margin stays private from siblings and agents.
  • Grow and govern your own Agent network within the ceilings the Master grants you.
  • Sibling privacy is absolute — no other Reseller can ever see your bookings, prices or pilgrims.
  • The inter-tier ledger keeps what you owe upward, and what your agents owe you, permanently reconciled.

Inherited package · Ramadan Premium 14N

Master costSAR 6,850
Your markup (8%)+ SAR 548
Your sale priceSAR 7,398

Your agents

Downtown branch312 pax
Airport desk148 pax

For Agents

Quote, book and care for pilgrims — nothing in the way

Agents live where the pilgrim is. UmrahCore gives them a fast, guided workspace: an 11-step quotation wizard, one traveler profile per pilgrim for life, and a booking screen that carries every component from visa to meal preference.

  • Guided 11-step quotation wizard — from lead to priced quote without leaving the flow.
  • Stable pilgrim IDs with full passport history; a returning pilgrim is never re-created.
  • Mahram and family relationship engine that warns — never blocks — on compliance gaps.
  • Bulk import and passport OCR turn a folder of scans into ready traveler profiles.
  • Per-pax receivables so every collection, part-payment and refund is traceable to a person.

Booking UC-2481 · Family of 4

VisaSubmitted
Flight SV-803Confirmed
Hotel · Dar Al SalamConfirmed
Balance dueSAR 3,120

Worklist

Mahram link missing — Aisha K.Warn
Passport expiring < 6 monthsWarn

White-label

Invisible to your customers. Indispensable to you.

Every tier can present the platform under its own name. Branding, identity and even login routing are per-tenant — UmrahCore never competes with the businesses it powers.

Your identity everywhere

Logo, colours and business identity applied across the workspace your teams and clients see.

Username-based routing

Sign-ins resolve to the right tenant automatically — no shared portals, no cross-tenant leakage.

Multi-currency by design

Each Master operates in its own currency; every snapshot and ledger entry keeps its denomination.

Find your vantage point.

Whether you run the operation, extend it, or sell it face-to-face — see UmrahCore from your seat in a guided demo.