Product video
Meet UmrahCore: Umrah agency software in under a minute
A short tour of how Umrah and Hajj agencies run quotes, bookings, pilgrim documents, visas, ground services and their reseller–agent networks from one platform.
What the video covers
Jump to any moment — each chapter starts the player at that point.
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0:00
The problem
Every Umrah season runs on spreadsheets, WhatsApp threads, phone calls and paperwork.
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0:07
One platform
Meet UmrahCore: the entire Umrah operation in one system of record.
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0:15
Quote → booking
Build a priced quote in minutes and convert it to a confirmed booking without re-typing.
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0:21
Passport → profile → visa
Scan a passport and the pilgrim profile fills itself; then track every visa from documents received to issued.
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0:28
Hotels, transport & ziyarat
Rooms, coaches and guided ziyarat, planned night by night.
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0:33
One team inbox
Chats from WhatsApp, Messenger, Telegram, Instagram and the UmrahCore app land in one shared inbox.
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0:40
Every group, live
On the ground, see every group in Saudi Arabia live — roll calls, transfers and the incident desk.
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0:45
Network & margins
Grow your reseller and agent network while every tier’s margin stays protected.
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0:51
UmrahCore
One platform. Every Umrah journey.
What is UmrahCore?
UmrahCore is a business-to-business, multi-tenant back-office platform for Umrah and Hajj operations, built by Innovate Solution. Travel agencies, tour operators and their reseller and agent networks use it as one system of record for bookings, pilgrims, visas, flights, hotels, transport, meals, documents and finance.
It is agency software, not a consumer booking site: pilgrims don’t book through UmrahCore directly — the agencies that serve them do.
Who it serves
- Masters — The operator at the top of the network: owns the inventory, sets the base price and controls who sells it.
- Resellers — Regional partners who sell the Master’s inventory to their own agents and add their own margin on top.
- Agents — Retail agencies that quote and book pilgrims at the price handed down — never below it.
UmrahCore at a glance
- Product
- UmrahCore
- Category
- Umrah & Hajj management software (B2B back office)
- Built for
- Umrah and Hajj travel agencies, tour operators, resellers and agents
- Structure
- Multi-tenant, with a sealed Master → Reseller → Agent hierarchy and hard data isolation between tenants
- Covers
- Quotes, bookings, pilgrim CRM, passports and visas, flights, hotels, transport, ziyarat, documents, finance and live ground operations
- Licensing
- Cloud subscription plans, or an Enterprise perpetual licence
- Made by
- Innovate Solution
Why agencies choose it
Purpose-built for Umrah & Hajj
Mahram compliance, hotel-anchored scheduling and visa-closes-booking logic are native to the data model — not bolted onto a generic travel template.
True multi-level B2B distribution
Master → Reseller → Agent with pure stacked markup and sibling privacy — a commercial structure most travel platforms don't support out of the box.
Snapshot-not-live pricing
Frozen pricing at every layer eliminates the retroactive-repricing disputes common in less rigorous systems.
Warn, never block
Real compliance risk balanced against sales velocity — nothing is ever silently hidden from the people responsible for a booking.
White-label from day one
Every Reseller and Agent presents the platform as their own, extending the Master's reach without extra development.
Enterprise security as standard
Audit trail, 2FA, contested-session handshake and cascading permission ceilings — delivered as standard, not a costly add-on.
Video transcript
- 0:00 Every Umrah season runs on spreadsheets, WhatsApp threads, phone calls and endless paperwork.
- 0:07 Meet UmrahCore.
- 0:10 Your entire Umrah operation in one platform.
- 0:15 Build a priced quote in minutes and book it without re-typing a thing.
- 0:21 Scan a passport and the profile fills itself.
- 0:24 Then track every visa to the finish.
- 0:28 Hotels, transport and ziyarat. Planned night by night.
- 0:33 Every chat from every channel lands in one team inbox.
- 0:40 And on the ground, you see every group. Live.
- 0:45 Grow your reseller and agent network with every margin protected.
- 0:51 UmrahCore. One platform. Every Umrah journey.
Go deeper
See it with your own operation
A guided demo walks through your season, your hierarchy and your pricing — not a canned script.