Umrah Software in Saudi Arabia: Platforms Compared (2026)

Short answer: As of 18 October 2026, four Saudi-based companies sell identifiable software for Umrah companies on their own websites. They are Umra.NET, Wazen, Ausaftech and Bab Al-Umra. They range from back-office ERP with ZATCA e-invoicing to a legacy portal linking Umrah companies with agents. None publishes a price or states a Nusuk Masar integration.

How is the Umrah market organised in Saudi Arabia?

Saudi Umrah companies operate under the Ministry of Hajj and Umrah and sell largely through contracted external agents abroad. Nusuk Umrah says all service providers on the platform are licensed and approved by the Ministry (opens in new tab). It also sells packages directly to pilgrims, from visa to booking.

The Ministry's Umrah season calendar (opens in new tab) sets out the business cycle. External agents are qualified on Nusuk, Umrah companies sign agreements with them, and service packages are contracted before visas are issued. In May 2026 the Ministry launched a Masar Nusuk service (opens in new tab) to qualify external agents and finalise 1448 AH contracts. It uses a standard electronic contract that can be verified by QR code.

The Ministry also expects operational discipline. In its 17th regular meeting with Saudi Umrah companies (opens in new tab), it told them to keep pilgrims' departure data current on Nusuk Masar.

Which rules shape Umrah software in Saudi Arabia?

Three sets of rules matter most for a Saudi Umrah company's systems:

• Nusuk packages and permits. The one-year multiple-entry Umrah visa (opens in new tab) needs a service package from an approved Nusuk provider for each visit, and a Nusuk permit before arrival.
• Season volumes. The Pilgrim Experience Program reported 931,500 Umrah-visa arrivals (opens in new tab) between 15 Dhul-Hijjah and the end of Muharram 1448, up 22.5%. Pakistan, Indonesia and Iraq sent the most pilgrims.
• E-invoicing. ZATCA's Phase 1 took effect on 4 December 2021 (opens in new tab) for VAT-registered taxpayers. Phase 2 integration with the Fatoora platform is rolled out in waves (opens in new tab).

What problems does Umrah software solve for Saudi Umrah companies?

• Many external agents. One Saudi company may contract with agents in many countries. Each agent needs its own contract, prices, pilgrims and balance.
• Ground operations. Hotels, transport and arrivals in Makkah and Madinah must line up with each group's dates.
• Departure data. The Ministry expects pilgrim departure data to be kept current on Nusuk Masar.
• Compliant invoicing. VAT-registered companies need invoices that meet ZATCA requirements.

How did we choose and compare these platforms?

On 18 October 2026 we searched in English and Arabic for software for Saudi Umrah companies and opened each candidate's own website. A product was included only if its own site describes an identifiable Umrah or Hajj product. It also had to show a Saudi presence, such as a Saudi address, +966 phone or commercial registration. We excluded B2C booking sites, hotel and visa wholesale platforms, ERP implementation services, non-Saudi vendors and sites we could not open.

Every cell comes from the vendor's own pages; "not stated" means we could not find it there. The list is unranked. UmrahCore, which publishes this guide, is in the last row, labelled as the publisher's product, and described separately.

Saudi Umrah software at a glance

Source: each vendor's official website, checked 18 October 2026; UmrahCore from its pricing page. Confirm features and prices with the vendor before buying.

Notes on each platform

Umra.NET

Umra.NET is run by iDara.NET International, which shows a Jeddah commercial registration on its site. It is a back-office ERP for Umrah and transport companies, with finance, HR, fleet maintenance and e-invoicing. It suits companies that run their own buses. Pilgrim, visa and agent workflows are not described.

Wazen

Wazen is a Riyadh financial-software company whose Hajj and Umrah system combines a pilgrim database, accounting, transport assignment and a pilgrim app. Much of the page is written around Hajj, such as gathering points, so ask which features apply to Umrah.

Ausaftech

Ausaftech, based in Al Jubail, describes a purpose-built system for licensed agencies and tour operators, with MOFA visa processing and group files. The page carries a 2024 copyright and offers tailored options. Confirm how it works with current Nusuk processes.

Bab Al-Umra

Bab Al-Umra is one of the long-standing systems connecting Saudi Umrah companies with travel agents abroad. Its public page cites 2020 and earlier seasons, so treat it as a legacy system until the vendor confirms how it works alongside Masar Nusuk.

How should a Saudi Umrah company choose software?

1. Agent model. Check that each external agent gets its own login, contract terms, net rates and balance, and cannot see other agents' data. Our guide to B2B Umrah agent networks explains the model.
2. Nusuk Masar workflow. Ask how packages, contracts and departure data line up with Masar Nusuk, and what is entered twice.
3. Ground operations. Hotels and transport should anchor each group's dates. See our hotel allotments guide.
4. ZATCA compliance. If you are VAT-registered, confirm e-invoicing compliance for your Phase 2 wave.
5. Data isolation and audit. Ask for tenant isolation and an append-only audit trail, so you can answer the Ministry or a partner quickly.
6. Total cost. Get setup, hosting, add-on and support costs in writing, since no vendor here publishes prices.

Where UmrahCore fits

UmrahCore is a multi-tenant B2B back-office for Umrah and Hajj operators, built around a Master → Reseller → Agent hierarchy. Every tier works under its own login, branding, prices and balance, with hard tenant isolation between Masters. Its 17 core modules cover pilgrims, bookings, packages, flights, hotels, transport, visas, meals, documents and finance. UmrahCore connects to Nusuk Masar, GDS flight systems and hotel supplier APIs, and handles tax and VAT in finance.

Pricing is published: Starter from US$51 a month, Business from US$101 a month, and an Enterprise perpetual licence with source code from US$10,000. Other markets: compare Pakistan, Indonesia, Bangladesh and India.